At Lët’z Roar, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our products.
Who we are
Lët’z Roar
11 GRAND RUE, 5671 Altwies, Luxembourg
Email: info@letzroar.com
Website: www.letzroar.com
We are the data controller responsible for your personal data.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Data We Collect
When you use our website or purchase products, we may collect the following:
Technical data: IP address, browser type, cookies (see our Cookie Policy).
Personal details: name, email address, phone number.
Account details: login information if you create an account.
Payment information: processed securely via our payment provider (Stripe/WooPayments). We never store your full card details.
Order details: products purchased, order history.
How We Use Your Data
We use your data to:
Comply with legal and tax obligations.
Process your orders and provide access to digital downloads.
Send order confirmations, invoices, and customer support responses.
Improve our services and website performance.
We will never sell or rent your personal data to third parties.
Payments
Payments are securely processed through WooPayments/Stripe. Your credit card information is encrypted and handled directly by them. We do not store payment card details on our servers.
Your Rights (GDPR)
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections if your data is inaccurate.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
To exercise your rights, contact us at info@letzroar.com.
Data Retention
Account data: retained until you delete your account or request removal.
Orders: retained for 10 years as required by Luxembourg tax law.